Wednesday, October 21, 2009

Non-Verbal communication

The Six Types of Nonverbal Communication

There are six main types of nonverbal communication.
You're probably familiar with most, but may be surprised by the more obscure types.
Apply your self-observation skills to your nonverbal communication habits and see if you can't discover ways in which you might become a more effective communicator!

Facial Expressions

Of all the types of nonverbal communication, this may be one of the most noticeable. We all examine each others' faces as we talk, gleaning information to confirm that the meaning is received as it is delivered.
Smiling is one facial expression that is likely to put other people at ease and make them feel accepted and comfortable. You exude happiness and encouragement when you smile, so try to add it to more of your conversations.
Scowling, chewing your lip, and raising your eyebrows can all signal different meanings, so it is important to be aware of how your face looks during a conversation.

Eye Contact

This is a big one. We learned all about it in Speech class! The hard part is that it can feel uncomfortable. For some it may feel too intimate, for others it may feel challenging. No matter how it makes you feel, though, it is an essential tool in your nonverbal communication toolbox as it makes the other person feel heard, respected, and important.
Of course, I don't advocate staring as that can be rude! But making good, consistent eye contact can elevate your status as a great conversationalist.

Gestures

Gestures are another one of the types of nonverbal communication. They can add warmth and personality to a conversation. If you're not a big hand gesture person, remember at least to nod your head appropriately. This is an easy way to show that you are listening to, understanding, and connecting with the speaker.

Posture and Body Orientation

How you walk, talk, stand, and sit sends a lot of messages to others. Think of the times you've felt nervous at a party…your posture most certainly gave you away. Letting your body relax, having fluid smooth movements, and facing your conversation partner all indicate confidence and engaging conversation skills.

Proximity

The physical distance between you and others signals your level of intimacy and comfort. If someone you don't know stands too close or touches too often, you will probably begin to feel uncomfortable. Make sure you're aware of others' body language in response to your presence -- this can be especially important for those who want to impress!

Paralinguistics

This is really just describing how your voice sounds. It includes your:
Tone
Pitch
Rhythm
Loudness
Inflection
This type of nonverbal communication is most noticeable when someone uses their voice to indicate a different meaning than their stated words. You know, that passive-aggressive tactic that we all use at some time or another. Like when you're having an argument with your husband and you say, "I'm not angry!"
Ha!
Trying to keep your words and your paralinguistics in sync will help keep your messages clear, understandable, and less likely to be misinterpreted.

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